Privacy Policy

Hayai ("we," "our," or "us") operates the website https://readhayai.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you sign in via Google OAuth, we receive your email address and basic profile information (name, profile picture) from Google.
• Profile Information: You may optionally provide a username and upload a profile picture.
• Payment Information: When you subscribe, payment details are collected and processed directly by Stripe. We do not store your full credit card number on our servers.
• Uploaded Content: Documents you upload (TXT, PDF, DOCX) are processed locally in your browser. We do not store your uploaded documents on our servers.

1.2 Information Collected Automatically

• Usage Data: We track your upload count to enforce usage limits based on your subscription tier.
• Reading Statistics: We may store your reading progress, words read, and reading speed preferences locally in your browser (IndexedDB/localStorage).
• Device Information: We may collect information about your browser type, operating system, and device type for analytics and troubleshooting purposes.
• Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, and timestamps.

1.3 Cookies and Local Storage

We use cookies and similar technologies to maintain your session, remember your preferences, and provide the Service. We also use browser local storage to save your reading progress and settings. You can disable cookies in your browser settings, but this may affect the functionality of the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address fraud and security issues
• Enforce our Terms of Service and comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Third-Party Service Providers

• Supabase: We use Supabase for authentication and database services. Your account data is stored on Supabase servers. Supabase Privacy Policy
• Stripe: We use Stripe to process payments. When you make a purchase, your payment information is handled directly by Stripe. Stripe Privacy Policy
• Google: We use Google OAuth for authentication. When you sign in with Google, Google shares your basic profile information with us. Google Privacy Policy
• Vercel: Our Service is hosted on Vercel. Vercel Privacy Policy

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

3.4 What We Do NOT Share

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your uploaded documents with anyone, as they are processed locally in your browser.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account and associated data, please contact us at support@readhayai.com.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security audits and testing
• Row-level security policies in our database
• Secure authentication via OAuth 2.0

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. Contact us at support@readhayai.com to make this request.

6.2 Correction

You can update your profile information (username, avatar) directly through your account settings. For other corrections, contact us.

6.3 Deletion

You may request deletion of your account and personal data by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Opt-Out

You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages. Note that you cannot opt out of service-related communications (e.g., account verification, purchase confirmations).

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to these countries.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at support@readhayai.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
• No Sale of Personal Information: We do not sell personal information as defined by the CCPA.

To exercise these rights, contact us at support@readhayai.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, or (d) our legitimate interests.
• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your data.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to processing based on legitimate interests.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

You also have the right to lodge a complaint with your local supervisory authority.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we may also send you an email notification.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hayai
Email: support@readhayai.com